Overview of Account & Data Deletion
Under Google Play's User Data policy and applicable data protection regulations, you have the right to request the deletion of your account credentials and personal data stored on our servers. When you submit an account deletion request for Time Keeper, your identity, contact records, login sessions, and associated logs are scheduled for permanent removal.
How to Submit an Account & Data Deletion Request
You can initiate an account deletion through either of the following official channels:
Email Our Data Support Team
Send an email from your registered email address or clearly mention your registered mobile number:
- Recipient: contact@globizs.com
- Subject:
Account Deletion Request - Time Keeper - Required Details: Full Name, Registered Mobile Number, and Organization name.
Request Through System Administrator
If your Time Keeper account was provisioned by your employer or corporate organization:
- Contact your company's Human Resources (HR) or IT Administrator.
- The administrator can deactivate and delete your user profile directly from the Time Keeper Web Management Console.
- Deactivation will immediately terminate all mobile session logins.
What Data is Deleted vs. Retained
In full transparency with Google Play Data Safety standards, here is the exact breakdown of how your data is handled upon deletion:
- •User Identity: Your full name, mobile phone number, username, and internal UUID identifier.
- •Authentication Records: Active JWT access tokens, session keys, and historical OTP verification records.
- •Device Credentials: Device identifiers and locally stored user credentials/preferences.
- •Personal Associations: Direct links connecting your personal identity to historic field records.
- •Corporate Audit Logs: Historic organizational task logs and job completion timestamps may be retained by your employer in an anonymized format for statutory labor, billing, and accounting compliance.
- •Legal Obligations: Records required to be preserved under statutory legal, tax, or fraud prevention requirements are retained only for the legally mandated period.
- •No Commercial Use: Retained records are strictly archived and never sold, shared, or used for marketing.
Deletion Process & Timeline
Submission & Acknowledgment
Upon receipt of your deletion request email, our support team acknowledges receipt within 24 to 48 hours.
Identity Verification
To prevent unauthorized account deletions, we verify that the request originates from the rightful owner of the registered mobile number.
Permanent Purge & Confirmation
Your account credentials and personal identifiers are permanently removed from our active databases within a maximum of 30 calendar days. You will receive a final confirmation email.
Frequently Asked Questions (FAQ)
Can I recover my account after it is deleted?
No. Once account deletion is executed, all account credentials and personal mappings are permanently erased. If you wish to use Time Keeper again, you will need to register a new account through your administrator.
What if I only want to delete certain logs rather than my entire account?
You may contact your organization administrator to review and modify individual time entries or travel logs without deleting your entire profile.
How does Time Keeper protect my data prior to deletion?
All user data is encrypted in transit using industry-standard TLS/SSL encryption and stored on secured, firewall-protected database servers. Read our full Privacy Policy for details.
Contact Developer & Data Protection Office
Globizs Web Solutions • Time Keeper App
Official Contact Email
Office Location
Imphal, Manipur, India